Frequently Asked Questions
Everything you need to know about shopping with Ravin.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return through our online portal or visit any of our physical store locations.
How do I know which size to choose?
Each product page features a detailed size guide with measurements in both centimeters and inches. We recommend comparing these measurements against a similar garment you already own for the best fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and local Buy Now Pay Later options like ValU and Souhoula.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email and SMS containing a tracking link. You can also track your status directly through the 'My Orders' section in your account.
Are the colors of the clothes accurate to the photos?
We strive to display our products as accurately as possible. However, due to different monitor settings and studio lighting, slight variations in color may occur.